Frequently Asked Questions

Need a question answered about the festival? Before contacting us, please take a look at our frequently asked questions, as we’re sure someone else has already asked the same question before! If you cant find an answer, please contact us.

General FAQ’s

We will have cash points available on site. These will be clearly sign posted upon your entry into the festival grounds. Please make reference to our site map for an accurate location of each individual cash point.

No drinks will be allowed onto the festival site. Our security will be checking bags on entry to confiscate any prohibited items. Any other contraband that is found on your person will also be taken away.

Inside Out Festival is an over 18’s event. Anyone under the age of 18 will not be allowed onto the site. Please make sure you’ve read & understood our terms and conditions for ticket purchasing. NO ID – NO ENTRY

Inside Out Festival does not take any responsibility for any lost items. All items that are found within the festival grounds are held for 28 days after the event. After this time, they are disposed of.

YES & YES – We will be searching everyone entering the festival grounds. You will also be required to provide VALID ID. Refusing to be search will result in no entry. No ID, No Entry.

Travel FAQ’s

No parking is available on site.

We will have specific facilities available for our disabled customers. You’ll also have access to disabled toilets & other facilities.

Ticket FAQ’s

Inside Out Festival runs a no-refund policy. Once you have purchased a ticket, we do not offer refunds. If you feel like you have extenuating circumstance, please fill out our contact form.

Tickets are available via this website.

All of our tickets are sent through via email. Please search your junk mail & general inbox. If you still cant find it, please email mark@insideoutcardiff.co.uk

Tickets CANNOT be re-sold. This is for the saftey of our customers & not a money making scheme. If you cannot attend, you are able to pass your tickets onto friends.